Tristar Medical Group is committed to offering the highest level of accessible and affordable family healthcare.

Booking an Appointment Online

Tristar Medical group uses Health Search and Health Engine for online appointments, which allows you to book an appointment at any time, 24hrs a day.

If you are booking online please remember to book a longer appointment (see guide below) if you require a procedure, health assessment, care plan or have multiple concerns.

Standard Consultation 10 Minutes
Mental Health 20 Minutes
Health Assessment 30 Minutes

If you prefer not to book online and would rather speak to one of our friendly receptionists, please contact your nearest clinic by clicking here.

How to Register

You can download the form below and bring it with you to your first appointment. Please arrive 15 minutes prior to your appointment.

Temporary / Overseas Visitors

If you are visiting Australia from overseas please click the button below for further advice and information on healthcare in Australia.

After Hours Medical Care

For medical assistance after hours, please find a clinic closest to you.
In the event of an emergency, please call 000
Tristar Medical Group clinics run a zero-tolerance policy and will not tolerate abuse of any kind.

Telephone Calls

If you need to speak to your doctor you may telephone the clinic. Each doctor has a designated time each day for returning telephone calls and will endeavour to call back. Alternatively, there may be another staff member who would be able to assist you

Transferring from another clinic

New patients should be willing to transfer their medical records from their previous doctor before they can be registered as a regular patient.
Please ask reception staff for a copy of this form.

Repeat Prescriptions

In most circumstances, your GP will need to see you before prescribing repeat prescriptions. Please contact your local Tristar clinic for further details.

Specialist Referrals

Please make an appointment to see your doctor for specialist referrals. Referrals to specialists will not be provided without prior consultation.

Medical Certificates

You must see a doctor prior to any medical certificates being issued.

Test Results

Patients are asked to make a follow-up appointment to review their test results.

Privacy Policy

Tristar Medical Group is committed to maintaining the confidentiality of your personal health information. It is the Practice Policy to maintain the security of patient health information at all times and ensure that this information is only available to authorised members of staff.

Cancellations

If you are unable to attend your appointment, please call, preferably at least 4 hours before your appointed time so we can re-allocate your appointment.
Please note — a non-attendance or cancellation fee may be charged for appointments missed without notice of cancellation.

Patient Forms

Tristar Medical Group provides printable patient forms for your convenience. Please click on the form button below to open a printable form that you can bring with you to your next appointment.

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